Shipping Information
When will my order ship? All products are in our warehouse and shipments are generally dispatched within 24 hours of placement Monday through Friday. We do not dropship nor use other companies to send. All products are in stock, in our warehouse and ready to go out to you!
Please note that UPS Ground, UPS 3 Day and UPS 2 Day transit times do not include Holidays or Weekends. Cutoff time to dispatch same day: 1pm CST
INTERNATIONAL SHIPPING:
Holiday Transit Times for International Shipments: Please be advised that we cannot guarantee delivery times for international shipments due to potential customs delays.
ISRAEL: Shipments are taking 4+ weeks for delivery due to the ongoing situation in Israel. Please be aware that we cannot expedite the transit time nor the customs processing for shipments to Israel.
***We understand that some International shipping options are expensive. The rates are based on the actual costs we have to pay for postage. Please choose the option that works best for you.
DAMGED IN TRANSIT:
Damaged items must be reported within 3 days of delivery to the shipping address.
LOST SHIPMENTS:
If your shipment is lost in transit, we will work with the shipping agency to secure a solution. If the order is deemed lost/stolen after investigation, we will send a replacement shipment.